Device Setup

Prepare every device with consistent configurations

Role

Design lead

Team

2 product manager, 5 engeneers

Skills

Product design
UX copywriting
Interactive prototyping
User research
Usability testing

Problem

Testers spent too much time manually configuring devices before every session. This created delays, inconsistency, and frustration. Competing platforms had already automated this — we hadn’t.

Target

Our primary users were Cloud Administrators and Project Administrators — the ones responsible for preparing devices and maintaining test environments across teams. 

Usability testing

First iteration

All participants were able to locate the Device Setup section quickly. However, usability issues emerged in the configuration dialog: the toggle for app version selection went unnoticed, and users struggled to understand how to choose a specific version.

Outcome - main features

Install applications automatically

Supports selecting apps to be installed before the session — with version control (latest or specific version). 

Launch on startup

Allows users to select one application from the configured list to be automatically launched as soon as the session starts.

What I learned

Redesigning the dialog based on user feedback showed how small UI changes in hierarchy and wording can greatly improve clarity and user confidence.

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